Sainsbury Full-Year Report 2023

Highlights

• Statutory profit before tax
• £44m (2022: £21m)
• Financial Services Underlying profit before tax
• £58m (2022: £64m)
• Net interest margin (underlying)
• 5.1% (2022: 4.5%)
• Bad debt asset ratio
• 2.1% (2022: 1.2%
• Reduction in paper usage by encouraging customers to go paperless for statements and delivering a number of online apps
• which encourage customers to self-serve online and in time will reduce the need for written correspondence
• Our new credit cards issues are made from 57% recycled plastic
• Adding symbols to our instore marketing materials so instore colleagues know how to recycle them
• In our offices we have upgraded to LED lighting and have an active campaign ongoing to reduce consumption of single-use
• plastics and paper
• Updated our Wholesale Credit Risk Policy such that the Group will not directly finance companies or organizations whose
• main activities actively contribute to climate change.